Terms of Service
Last updated 2026-07-04
These Terms explain, in plain language, how Astrolio works and what to expect when you use it. This is a placeholder template — review it with legal counsel before launch.
1. General provisions
Astrolio is an online platform that connects people with independent astrologers and tarot readers for paid consultations. The service is available to adults who accept these Terms and our Privacy Policy.
2. Registration and account
Booking a consultation requires creating an account and verifying your phone number. Provide accurate details and never share access to your account — you are responsible for everything done under it.
3. Platform services
Astrolio provides the technical platform for finding specialists, booking sessions, payment and communication (chat, video, PDF reports). We act as an intermediary between client and astrologer — the consultations themselves are delivered by the specialists.
4. Payment and escrow
Payment is charged at booking and held in the platform’s escrow account. Funds are released to the astrologer only after the consultation is completed — this protects both sides.
5. Cancellation and refunds
You may cancel a booking free of charge ahead of the deadline shown on the service page. Refunds for cancelled consultations, or ones that didn’t take place through the specialist’s fault, are processed within a few business days to your original payment method. See the Refund Terms for details.
6. Astrologers’ responsibility
Astrologers and tarot readers are independent specialists who deliver consultations on their own. They are not Astrolio employees, and the platform does not control the content of their advice.
7. Prohibited actions
You may not: share payment contacts to bypass the platform, harass or abuse other users, use the service for unlawful activity, or impersonate someone else. Violations may result in account suspension.
8. Limitation of liability
Consultations are provided for guidance, self-reflection and entertainment. The platform does not guarantee any specific outcome and is not liable for the quality, accuracy or consequences of astrologers’ advice — see the Astrology Disclaimer for more.
9. Changes to these Terms
We may update these Terms. We’ll notify you of material changes on the site or by email in advance. Continuing to use the service after changes means you accept them.
10. Contact
Questions about these Terms: support@astrolio.com.